Privacy policy

Collection and use of personal data

Personal data is information that can be used to identify you directly or indirectly. Personal data also includes anonymized data associated with information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that we can no longer identify you, whether used in combination with other information or other information.

Promote safety and security

We adhere to the principles of legality, legitimacy and transparency, use and process the least amount of data for a limited range of purposes, and take technical and management measures to protect the security of data. We use personal data to help verify account and user activity, as well as to promote safety and security, for example by monitoring for fraud and investigating suspected or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping to ensure the safety of our products and services.

The following is a description of the types of personal data we may collect and how we use it:

What personal data we collect

I. The data you provide:

We collect personal data that you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or live chat tools. If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, as well as other account and authentication information, as well as billing, shipping and contact information.

Ii. Data on the use of our services and products:

When you visit our website, we may collect data about the type of device you use, the unique identifier of the device, the IP address of the device, the operating system, the type of Internet browser you use. Usage, usage information, diagnostic information and location information from the computer, telephone or other device on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine the approximate location of the device so that we can improve our products and services.

How do we use your personal data

In general, we use personal data to provide, improve and develop our products and services, to communicate with you, to provide you with targeted advertising and services, and to protect us and our customers.

I. To provide, improve and develop our products and services:

We use personal data to help us provide, improve and develop our products, services and advertising. This includes the use of personal data for purposes such as data analysis, research and auditing. Such processing is based on our legitimate interest in providing you with products and services and business continuity. If you participate in contests or other promotions, we may use the personal data you provide to administer these programs. Some of these events have additional rules that may contain more data about how we use personal data, so we encourage you to read these rules carefully before participating.

Ii. Communication with you:

With your prior express consent, we may use personal data to send you marketing communications related to our own products and services, to communicate with you about your account or transactions, and to inform you of our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt out. When you contact us, we may also use your data to process and respond to your request. With your prior express consent, we may share your personal data with third party partners who may send you marketing information related to their products and services. With your prior express consent, we may use personal data to personalize your experience with our products and services and third-party websites and apps, and to determine the effectiveness of our promotions.

Note: For the above data use that requires your prior express consent, please note that you can withdraw your consent by contacting us.

Definition of Cookie

Cookies are small pieces of text that are used to store information on a web browser. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies for similar purposes, including the data we store on your web browser or device, identifiers associated with your device, and other software. In this Cookie declaration, we refer to all of these technologies collectively as cookies.

Cookie use

We use cookies to provide, protect, and improve our products and services, such as personalizing content, serving and measuring advertising, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific website and service you use.

Disclosure of personal data

We provide certain personal data to strategic partners who work with us to provide products and services or to help us market to our customers. We will only share personal data with these companies in order to provide or improve our products, services and advertising; This information will not be shared with third parties for their own marketing purposes without your prior express consent.

Data disclosure or storage, transmission and processing

I. Fulfilling legal obligations:

Due to the mandatory laws of the European Economic Area or the country in which the user is located, certain legal acts exist or have occurred which require the fulfilment of certain legal obligations. Processing of Personal Data of EEA Residents - As described below, if you reside in the European Economic Area (EEA), our processing of your personal data will be legal: Whenever we ask for your consent to the processing of your personal data, such processing is justified in accordance with the provisions of Article 6(1) of the General Data Protection Regulation (EU) (GDPR).

Ii. For reasonable implementation or application of this article:

We may share personal data with all of our affiliates. In the event of a merger, reorganization, acquisition, joint venture, transfer, spin-off, transfer, sale or disposal of all or any part of our business, including in connection with any insolvency or similar proceedings, we may transfer any and all personal Data to relevant third parties. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

Iii. Legal compliance and security or protection of other rights

It may be necessary for us to disclose personal data in accordance with laws, legal procedures, lawsuits and/or requests from public and governmental authorities within or outside your country of residence. We may also disclose personal data if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other matters of public importance.

Children

Our products and services are geared towards adults. Therefore, we do not knowingly collect, use or disclose data from children under the age of 16. If we learn that we have collected personal data from a child under the age of 16, or in accordance with the equivalent minimum age in a jurisdiction, we will take steps to delete the data as soon as possible. If you become aware that a child under the age of 16 has provided us with personal data, please contact us immediately.

Your rights

We take reasonable steps to ensure that your personal data is accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. In order to protect the privacy and security of your personal data, we may ask you to provide data so that we can confirm your identity and the right to access such data, as well as search for and provide you with personal data that we maintain. In some cases, applicable legal or regulatory requirements permit or require us to refuse to provide or delete some or all of the personal data we maintain. You can contact us to exercise your rights. We will respond to your request within a reasonable time (no more than 30 days in any case).

Third party websites and services

When a customer operates a link to the website of a third party with which we have a relationship, due to the privacy policy of the third party, we do not assume any obligation or liability for such policy. Our websites, products and services may contain links to or enable you to access third-party websites, products and services. We are not responsible for the privacy practices adopted by these third parties, nor for the information or content contained in their products and services. This Privacy Statement applies only to the data we collect through our products and services. We encourage you to read the privacy policies of any third party before continuing to use their websites, products or services.

Data security, integrity and retention

We use reasonable technical, administrative and physical security measures designed to protect and help prevent unauthorized access to your data and to make proper use of the data we collect. We will retain your personal data for as long as necessary to achieve the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to this Privacy Statement

We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the Privacy Notice becomes effective constitutes your acceptance of the revised Privacy Notice. If you do not agree with the revised Contact Us Privacy Statement, please do not use our products or services and contact us to close any account you may have created.